There is little in Scott's report that will surprise. It's a common sense series of guidelines and observations. It understands the challenges: legal, ethical, ones of accuracy and verification.
But it also understands the benefits: diversity, strengthening of typically weaker voices, and most importantly, conferring a competitive advantage on those organizations into UGC.
"The benefits of using UGC extend well beyond the material that audiences can provide. Using UGC can help strengthen the relationship between the broadcaster and audience," the report notes.