Arthur Brisbane, in his first column as public editor of The New York Times, lays out his principles nicely and raises one interesting issue for news organizations in the digital age:
"If The Times is going to publish more and faster, it will have to react faster to rectify more mistakes. The speed and volume of correction or response has to try to equal the speed and volume of error."
That's a thought we haven't heard before. Newspapers tend to correct in their next edition, and unless there are legal reasons to strip online content or correct it, usually make the correction in a convenient way online without any proscribed standard of service.
Brisbane promises to see if this idea of a speedy fix is practical in the Times, but he's introduced an intriguing notion.
"If The Times is going to publish more and faster, it will have to react faster to rectify more mistakes. The speed and volume of correction or response has to try to equal the speed and volume of error."
That's a thought we haven't heard before. Newspapers tend to correct in their next edition, and unless there are legal reasons to strip online content or correct it, usually make the correction in a convenient way online without any proscribed standard of service.
Brisbane promises to see if this idea of a speedy fix is practical in the Times, but he's introduced an intriguing notion.
