In many ways they're common sense prescriptions, yet Niles is right in asserting that many newsrooms haven't figured out how to structure a newsroom to meet the challenges.
His four points, in brief:
1. Use the newsroom's knowledge base to build rich, focused content of greatest interest.
2. Create a collection of expert voices to improve the content from the community (for some of this, see our Community of Interest group blog).
3. A meritocracy of reader voices. Encourage the community, but discourage the ranters.
4. A legacy media archive. He's right: That's often the last thing sites think about, yet it holds immense power.