The sleeping giant within the cost of gathering news is the legal expense to help journalists publish with minimal risk and to defend with minimal damage. Few constituencies are more stressed than the United Kingdom, where the legal framework is challenging for journalism. The Guardian reports today on the British Broadcasting Corporation's bills --- nearly 700,000 pounds in recent years --- simply on legal advice to deal with public complaints about its work. Particular challenge exists to its Middle East coverage and hundreds of thousands of pounds have been spent defending its programming. The BBC had to hire external experts to deal with the details of complicated complaints. "Senior journalists grumble that the constant stream of complaints and legal challenges ties up staff in mounting a defence, often of individual news items or even single quotes; while at the same time complainants are frustrated by the slowness with which complaints are resolved," the article notes. Internal concerns at BBC suggest the process of dealing with public complaints is cumbersome and open to abuse. The public broadcaster is examining new procedures to mitigate the problem. Paul Carr starts his lengthy Guardian post with a rather cruel party analogy, but once you get past that, you get on to a much more interesting sense of his ideas for newspapers. The conventional wisdom --- or what stands for it in an unconventional and developing digital sphere --- was that full RSS feeds somehow keep people from eventually clicking to your site. Why do so when the full story is before you on a feed? 2 Comments One of Roy Greenslade's more controversial columns has surfaced in the Guardian, in which he decries a fellow writer for seeing journalism through a commercial lens. A media audience controversy online 05/25/2008
The Daily Telegraph of London is one of Britain's most respected dailies, but when its telegraph.co.uk Web site suddenly gained 6.3 million unique visitors in two months and overtook The Guardian Unlimited in popularity, even its most ardent believers had to wonder. When the BBC announced earlier that its international Web presence would begin to feature advertising, it stood to reason that its formidable foreign service would compete for --- and often win --- advertising at others' expense. The British newspaper, The Guardian, is among the most sophisticated of all news media in the digital space, so any contemplation or decision on its part deserves attention. |
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