BBC updates its social media guidelines 07/15/2011
The British Broadcasting Corp. has issued new guidelines for its journalists when using social media. They are divided in three: personal use, program use and professional use. There is little that differentiates them from the guidelines for other organizations. It advises people not to include BBC in any personal title, although they can acknowledge that is where they work. It suggests avoiding anything that identifies political preferences, even in their personal use. Largely the document is about exercising common sense, recognizing that everything is public, and discouraging anything that might bring BBC into disrepute. A separate Twitter guideline was published. An element of the guideline is the requirement for a second set of eyes on Tweets. The sleeping giant within the cost of gathering news is the legal expense to help journalists publish with minimal risk and to defend with minimal damage. Few constituencies are more stressed than the United Kingdom, where the legal framework is challenging for journalism. The Guardian reports today on the British Broadcasting Corporation's bills --- nearly 700,000 pounds in recent years --- simply on legal advice to deal with public complaints about its work. Particular challenge exists to its Middle East coverage and hundreds of thousands of pounds have been spent defending its programming. The BBC had to hire external experts to deal with the details of complicated complaints. "Senior journalists grumble that the constant stream of complaints and legal challenges ties up staff in mounting a defence, often of individual news items or even single quotes; while at the same time complainants are frustrated by the slowness with which complaints are resolved," the article notes. Internal concerns at BBC suggest the process of dealing with public complaints is cumbersome and open to abuse. The public broadcaster is examining new procedures to mitigate the problem. BBC moves away from inline news links 12/03/2008
BBC was one of the world's first media organizations to provide inline links to the Web, and in some ways its innovation made a lot of others think through strategies that were keeping (or trying to keep) users inside networks. 3 Comments BBC on the paperless paper 10/15/2008
An intriguing presentation from BBC on the development of the electronic paper, in particular the work being conducted in Germany by Plastic Logic. BBC: Is it a threat to local newspapers? 08/14/2008
Wherever public-financed media exist, private media will express concerns that tax dollars are essentially at work to undermine their business. The latest fracas in this field is the concern in Britain that the BBC's new digital initiatives to generate more local relevance through a 68-million-pound investment in local video sites is an encroachment on the smaller-town newspaper franchises. When the BBC announced earlier that its international Web presence would begin to feature advertising, it stood to reason that its formidable foreign service would compete for --- and often win --- advertising at others' expense. The Economist and a minimalist new look 05/12/2008
Economist.com has, like its British counterpart at BBC News, stripped down its splash-page-heavy look and unveiled a sleeker, deeper-running home page with a respectable amount of interactivity. Sir Tim Berners-Lee, one of the original architects of the Internet, has given an interview to BBC News on the eve of the 15th anniversary of Web code being put in the public domain --- the effective start date of the mad rush that has spawned some 165 million sites and billions of user experiences. BBC nails Web 2.0 03/28/2008
The new BBC site is no longer under wraps and it's highly impressive. |
I am the Ombudsman of the CBC and Executive-in-Residence as an Adjunct Professor at the Graduate School of Journalism at University of British Columbia.
In 2008 I launched themediamanager.com to keep abreast of significant change in media. Since I moved to the Ombudsman's role, I have shifted the focus of the blog to media ethics. Intentionally you will not find my opinions here. Any such views should not be inferred as my employer's. I have held the senior editorial roles at The Vancouver Sun, CTV News, The Hamilton Spectator and Southam News. I am the founding Executive Editor of National Post, a former Ottawa Bureau Chief and General News Editor at The Canadian Press, and host on CBC Newsworld. My social networking includes activity on Twitter, Facebook and Linkedin. ArchivesFebruary 2012 CategoriesAll The Canadian analytics firm Sysomos has published new data on nearly 100 million posts it reviewed and it shows
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